BYD Care UZ
Care UZ · Uzbekistan advisor pilot — independent remote guidance (not an official BYD channel).
What this pilot is
Independent remote advice for BYD owners in Uzbekistan.
We help you understand maintenance and day-to-day ownership before a dealer visit—so you feel calmer and clearer about what to sort out first.
Pilot focus: Song Plus DM-i.
Not an official BYD dealer or factory customer service · We do not sell parts.
What we do
- Explain service schedules and checklist items in plain language
- Help you read a quote: what is usually required, what to ask about, what can often wait
- Walk through common dashboard lights and ownership questions—step by step
- Tell you clearly when you should go to a local authorized service (or emergency help)
What we do not do
- We are not BYD official / not an authorized service center in Uzbekistan
- We do not sell parts, place orders, or quote grey-market components
- We do not promise warranty outcomes or “fix it remotely”
- We do not guide DIY work on high-voltage systems, orange cables, or hot coolant caps
- We do not clear fault codes remotely or replace a workshop diagnosis
When there is safety risk: stop safely and contact local authorized service or emergency services (e.g. 112)—not a chat thread.
Pilot models
- Primary pilot: Song Plus DM-i
- Chazor: if your car is a Chazor, confirm the nameplate / market name before using any service guide—do not mix Song Plus and Chazor interval tables
Exact intervals and fluids always follow your local owner’s manual and the authorized dealer. Numbers on blogs or group chats may not match your VIN market.
Who is behind this
Team from a China NEV dealer-service group, with vehicle export experience including Uzbekistan.
→ Group site: Rongyue Group
China parent experience is for context only—not factory endorsement. This pilot does not mean local official BYD status or a Rongyue-owned workshop network in Tashkent.
Guides for owners
- Don’t mix Song Plus and Chazor service intervals
- HEV engine mileage vs total odometer—what usually matters for oil
- Cold winters, short HEV trips: oil change timing
- Dusty roads and weak A/C airflow: cabin and engine filters
→ Full index: Guides
Contact
For questions, use Contact.
Important notice
| Status | Independent remote consultant · Not BYD official |
| Parts | We do not sell parts |
| Warranty / repair | Not promised by Care UZ; use local authorized service |
| Safety | High voltage, accidents, urgent faults → authorized service / emergency help |
| Site | Operated in connection with Rongyue Group’s overseas pilot entry · Not BYD official |
Operated by Rongyue Group · Not BYD official
BYD and related marks belong to their owners. Advice here is general information, not a warranty or repair contract.